Certified Healthcare Technology Specialist (CHTS) Process Workflow & Information Management Redesign Practice Exam

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What is a primary benefit of patient portals developed through Meaningful Use incentives?

  1. Increased patient wait times

  2. Access to laboratory results

  3. Reduction in the need for follow-up visits

  4. Minimization of patient-physician communication

The correct answer is: Access to laboratory results

Access to laboratory results is a primary benefit of patient portals developed through Meaningful Use incentives because these portals are designed to enhance patient engagement and improve overall healthcare delivery. By providing patients with direct access to their laboratory results, they can more easily understand their health status and the implications of these results. This transparency can empower patients to take an active role in their health management, leading to better health outcomes. Patient portals are a critical element in the transition to value-based healthcare, promoting communication between patients and providers. The availability of lab results contributes to informed discussions during appointments, allowing for collaborative decision-making about treatment and care plans. In contrast to this benefit, the other options present negative or less favorable outcomes related to patient interactions and healthcare workflows. For instance, increased wait times and minimized communication would detract from the goals of patient portals, which aim to streamline processes and improve patient experiences. Additionally, reducing the need for follow-up visits may not always be beneficial as it could lead to missed opportunities for vital ongoing care and monitoring. Overall, the emphasis on access to laboratory results reflects the core purpose of patient portals in fostering engagement and efficient communication within the healthcare system.